Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Shopping Cart Holdings, Inc., doing business as Monotote ("Company," "we," "us," or "our"), governing your access to and use of the Catchevo mobile application (the "App") available on the Apple App Store (iOS) and Google Play Store (Android).

By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not download, install, access, or use the App.

We reserve the right to modify these Terms at any time. We will notify you of any material changes through the App or by email. Your continued use of the App after such changes constitutes acceptance of the modified Terms.

2. Eligibility and Age Requirements

To use the App, you must:

• Be at least 13 years of age (or the minimum age required in your jurisdiction)
• Have the legal capacity to enter into a binding contract
• Not be prohibited from using the App under applicable laws
• Provide accurate and complete registration information

If you are under 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

For users aged 13–16 in the European Union: Parental consent may be required for certain data processing activities as described in our Privacy Policy.

3. Account Registration and Security

3.1 Account Creation

To use certain features of the App, you must create an account. You may register using:

• Email address (passwordless, via magic link or OTP)
• Phone number (SMS verification)
• Third-party authentication (Apple Sign-In, Google Sign-In)

3.2 Account Accuracy

You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Notify us immediately of any unauthorized use of your account

3.3 Account Responsibility

You are solely responsible for all activities that occur under your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

3.4 One Account Per User

You may only create and maintain one account. Creating multiple accounts to circumvent catch credit limits or other restrictions is prohibited and may result in termination of all your accounts.

4. Catch Credits, Plans, and Billing

4.1 What Is a Catch?

A "catch" is a single automated product hunt run by Catchevo. When you set a catch, our system searches hundreds of online retailers to find your product at a lower price, back in stock, or available in the specific variant (size, colour, model) you want.

A catch credit is consumed only when our system finds a qualifying result and a notification is sent to you. If our search finds products but none meet the qualifying criteria described in Section 4.5, your catch credit is returned to your balance automatically. If our system is unable to complete a search due to a technical failure on our side, the catch credit is also returned to your account.

4.2 Free Catches

New users receive 5 free catches upon downloading the App. No credit card or payment information is required to receive or use these free catches. Free catches are valid for 90 days from the date of download. Unused free catches expire at the end of this 90-day period and are not replaced or refunded.

Each user is entitled to one set of free catches per account, tied to both the account and device. Creating multiple accounts or using multiple devices to obtain additional free catches is prohibited.

4.3 Pay-As-You-Go Catch Packs

Catch packs are one-time purchases of catch credits. Prices vary by market. Current pricing:

Prices are charged in the local currency of your market as shown above. All billing is handled by Apple App Store or Google Play Store.

Catch pack credits are valid for 12 months from the date of purchase. Unused credits expire at the end of the 12-month validity period and are not refundable. We will notify you in advance if your credits are approaching expiry.

4.4 Monthly Subscription

The Catchevo subscription plan includes 100 catches per month with unused catches rolling over to the following month. Subscriptions automatically renew each month unless cancelled. Monthly pricing by market:

• United States – $59.99/month
• United Kingdom – £59.99/month
• Netherlands – €59.99/month

Prices are charged in the local currency of your market as shown above. All billing is handled by Apple App Store or Google Play Store.

4.5 Minimum Discount Threshold and Retry Mechanic

For price drop catches, a catch credit is only charged when the saving found meets the following minimum discount thresholds based on the original product price:

• £0 – £100 (or currency equivalent): minimum 10% discount
• £100 – £500 (or currency equivalent): minimum 8% discount
• £500 – £1,000 (or currency equivalent): minimum 6% discount
• £1,000+ (or currency equivalent): minimum 5% discount

If our system finds cheaper products but the saving does not meet the minimum threshold for your product's price band, your catch credit is returned to your balance automatically. We will show you what was found and ask whether you would like us to hunt again the following day. You may confirm up to two additional daily hunts, giving a maximum of three total attempts per catch. Each additional hunt requires you to actively confirm by tapping "Hunt Again" in the App. If you do not confirm, the catch closes and your credit remains in your balance.

For restock and variant catches, no minimum discount threshold applies. A catch credit is charged when the product is found in the requested variant or back in stock at any price.

4.6 Subscription Billing and Auto-Renewal

Subscriptions are billed through Apple (iOS) or Google (Android) using their respective in-app purchase systems. By subscribing, you acknowledge and agree that:

• Payment will be charged to your Apple or Google account at confirmation of purchase
• Subscriptions automatically renew at the end of each billing period unless cancelled at least 24 hours before the renewal date
• Your account will be charged for renewal within 24 hours prior to the end of the current period
• You can manage and cancel your subscription through your Apple Account Settings (iOS) or Google Play account settings (Android)

4.7 Cancellation

You may cancel your subscription at any time through your Apple App Store or Google Play Store account settings. Cancellations take effect at the end of the current billing period. You will retain access to your subscription catches for the remainder of the paid period.

4.8 Refunds

Subscription and pack purchase refunds are governed by Apple and Google. To request a refund:

• iOS: Request through Apple at https://support.apple.com
• Android: Request through Google Play at https://support.google.com/googleplay

We do not process subscription or pack purchase refunds directly. Catch credits returned due to a technical failure on our side (see Section 4.1) are credited back to your in-app balance and are not refunded as cash.

4.9 Price Changes

We reserve the right to modify subscription and pack prices at any time. Price changes will not affect your current subscription period but will apply upon renewal. We will notify you in advance of any subscription price change.

4.10 Wrong-Product Refunds and Abuse

If a catch returns a product that does not match what you requested, you may report it through the "Wrong Product" option in the App. Upon submitting a valid report, your catch credit will be refunded to your in-app balance immediately and automatically. No manual review is required.

This feature operates on an honour system. We monitor usage of the refund flow and reserve the right to suspend accounts where we identify patterns of abuse, including but not limited to:

• Repeatedly reporting correctly matched products as incorrect
• Submitting reports with the intent of obtaining catch credits without legitimate cause
• Coordinating with other accounts to manipulate the refund mechanism

Where we identify abuse, we may suspend your account in accordance with Section 13.2 (Termination by Us). Suspension takes effect immediately, logs you out of the App, and invalidates any remaining catch credits in your balance, which are forfeited and non-refundable.

5. App Features and Services

5.1 Product Catching

The App allows you to set catches for products from supported online retailers across the United States, United Kingdom, and Netherlands. Catchevo searches for:

• Lower prices for the same product across multiple retailers
• Restocked products that were previously out of stock
• Specific variants (size, colour, model) of a product that were previously unavailable

5.2 Product Page Capture

When you use the "Set Catch" feature, the App captures information from the product page displayed in the App's built-in browser. By using this feature, you consent to the capture and processing of product page data as described in our Privacy Policy.

• What is captured: A snapshot image of the visible product page, page structure data, and the URL
• Purpose: To identify the product, extract product information (name, price, variants), and provide catching services
• Your control: Data capture only occurs when you explicitly tap "Set Catch". You are in full control of when capture occurs

5.3 Image Search

The App includes an Image Search feature that allows you to capture a photograph of a physical product using your device camera, or select an image from your photo library, to identify a product and set a catch. By using Image Search, you consent to:

• The capture and upload of your image to our servers for product identification purposes
• Processing of the image by third-party AI services (including Google Gemini) to identify the product
• Images are not retained by us or our AI providers for model training purposes

5.4 AI-Powered Product Extraction

Product data captured through the App may be processed using artificial intelligence services, including Google (Gemini), Anthropic (Claude), and others, to extract structured product information. Only product-related data is sent to AI providers; your personal information (name, email, phone number) is never included in AI processing requests. AI providers are contractually prohibited from using your product data to train their own models.

5.5 Notification Delivery

We deliver catch results and notifications through:

• Push notifications (via OneSignal)
• Email (via Mailgun)

You can manage your notification preferences in the App settings. Push notifications are essential to the core service. Disabling notifications will prevent you from receiving catch results in real time.

5.6 Supported Markets and Retailers

Catchevo currently operates in the United States, United Kingdom, and Netherlands. Retailer coverage varies by market and product category. Not all online retailers are searchable within the App. We continuously expand retailer coverage but do not guarantee coverage of any specific retailer.

5.7 First-Party and Single-Brand Retailer Limitation

Some retailers operate exclusively as single-brand direct-to-consumer stores (for example, IKEA, H&M, Zara, Uniqlo, Primark, and similar own-brand retailers). Because Catchevo searches for your product across multiple independent retailers, catches set on products from single-brand stores will search only external multi-brand retailers for that product. We will display a notice within the App when this limitation applies to a retailer you are browsing. If no multi-brand retailer carries the product, no qualifying winner can be found.

5.8 Service Availability

We strive to provide reliable product catching services but we do not guarantee:

• Uninterrupted or error-free operation of the App
• That every catch will return a result
• Accuracy, completeness, or timeliness of product information from third-party retailers
• That notified prices or availability will still be valid at the moment you attempt to purchase

6. Acceptable Use Policy

You agree to use the App only for lawful purposes and in accordance with these Terms. You agree NOT to:

• Violate any applicable laws, regulations, or third-party rights
• Use the App for any commercial purpose not expressly authorised by us
• Reverse engineer, decompile, disassemble, or attempt to derive the source code of the App
• Use automated scripts, bots, or other tools to access the App or scrape data
• Interfere with or disrupt the App's servers, networks, or security measures
• Create multiple accounts to circumvent catch credit limits
• Share your account credentials with others
• Use the App to stalk, harass, or harm others
• Transmit viruses, malware, or other malicious code
• Impersonate any person or entity or misrepresent your affiliation

Enforcement: We reserve the right to investigate suspected violations of these Terms. If we determine you have violated these Terms, we may suspend or terminate your account, remove or disable access to content, report illegal activity to law enforcement, or take any other action we deem appropriate.

7. Intellectual Property Rights

7.1 Our Ownership

The App and all content, features, and functionality (including but not limited to software, text, graphics, logos, icons, images, audio clips, and data compilations) are owned by Shopping Cart Holdings, Inc. or our licensors and are protected by United States and international intellectual property laws.

7.2 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to download, install, and use the App on devices you own or control solely for your personal, non-commercial use.

7.3 Restrictions

You may not copy, modify, distribute, sell, or lease any part of the App; reverse engineer or attempt to extract the source code; remove or alter any copyright, trademark, or other proprietary notices; or use the App in any way not expressly permitted by these Terms.

7.4 Trademarks

"Catchevo," the Catchevo logo, and other marks used in the App are trademarks or registered trademarks of Shopping Cart Holdings, Inc. You may not use these marks without our prior written permission.

7.5 User Content

You retain ownership of any content you submit through the App. By submitting content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable licence to use, reproduce, distribute, and display such content solely to provide and improve the App's services.

8. Affiliate Links and Monetisation

8.1 Affiliate Commission Disclosure

In compliance with the U.S. Federal Trade Commission (FTC) guidelines (16 CFR Part 255), we disclose that we may receive compensation for purchases made through links in this App.

8.2 Our Commitment to Impartiality

We are committed to providing you with the best catch results. You should know that:

• We do NOT prioritise affiliate retailers over non-affiliate retailers. Search results are based on relevance, price, and availability, not on whether we earn a commission
• Catchevo searches hundreds of online retailers and is not affiliated with all of them
• Affiliate commissions do not affect the prices you pay
• Our primary goal is to find you the best available price or the product you want

9. Third-Party Retailers and Content

9.1 Independence

Catchevo is an independent service and is not affiliated with, endorsed by, or sponsored by any retailers whose products you catch. We do not control retailer pricing, inventory, product descriptions, or availability.

9.2 Third-Party Transactions

All purchases made through retailer links in the App are transactions between you and the relevant retailer. We are not a party to any such transaction and are not responsible for order fulfilment, shipping, returns, refunds, or customer service provided by third-party retailers.

9.3 Price and Availability Disclaimer

Prices displayed in the App are obtained from third-party retailers and are provided "AS IS" without warranty of accuracy. Prices may change between the time we display them and the time you complete a purchase. You are solely responsible for verifying all prices directly on the retailer's website before making a purchase.

10. Disclaimers and Warranties

10.1 No Warranties

WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT THE RESULTS OBTAINED FROM THE APP WILL BE ACCURATE OR RELIABLE.

10.2 No Purchase Guarantee

Catchevo is a product catching and notification service. We do not guarantee that you will be able to purchase any caught product, that notified prices or availability will still be valid when you attempt to purchase, or that product information provided by retailers is accurate or up-to-date.

10.3 Third-Party Content

We are not responsible for the accuracy, reliability, availability, or legality of content provided by third-party retailers. Any reliance you place on such information is strictly at your own risk.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

11. Limitation of Liability

This limitation applies regardless of the legal theory and includes but is not limited to: loss of profits, revenue, or business opportunities; loss of data or information; cost of substitute goods or services; missed purchase opportunities; or inaccurate product information.

Maximum Liability: Our total liability to you for all claims arising out of or related to these Terms or the App shall not exceed the amount you paid us in subscription fees or catch pack purchases in the twelve (12) months preceding the event giving rise to liability, or $100 USD (or equivalent in local currency), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law. Nothing in this Section limits any rights you have under applicable consumer protection laws in the EU, UK, or Netherlands.

12. Indemnification

You agree to indemnify, defend, and hold harmless Shopping Cart Holdings, Inc., its officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or related to: your use or misuse of the App; your violation of these Terms; your violation of any rights of another party; your violation of applicable laws or regulations; or any content you submit through the App.

13. Termination and Suspension

13.1 Termination by You

You may terminate your account at any time by deleting your account through the App settings or contacting us at support@catchevo.ai. Upon termination, your personal data will be deleted in accordance with our Privacy Policy (typically within 30 days).

13.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the App at any time, with or without notice, for any reason, including but not limited to: violation of these Terms; fraudulent, abusive, or illegal activity; prolonged inactivity; requests by law enforcement or government agencies; or discontinuation of the App.

13.3 Effect of Termination

Upon termination, your right to use the App will immediately cease, your account and associated data may be deleted, and catch credits will be forfeited. Sections of these Terms that by their nature should survive termination will remain in effect.

14. Consumer Rights for EU, UK, and Netherlands Users

This Section applies to users who are consumers residing in the European Union, United Kingdom, or European Economic Area. These rights are in addition to, and do not replace, any rights you have under applicable consumer protection law. If there is any conflict between this Section and other provisions of these Terms, this Section prevails for applicable users.

14.1 Right of Withdrawal (Cooling-Off Period)

If you are a consumer residing in the European Union, United Kingdom, or European Economic Area, you have the right to withdraw from a distance contract within fourteen (14) days without giving any reason (the "cooling-off period"). This right applies to subscription purchases made through the App.

The withdrawal period expires fourteen (14) days from the day you enter into the subscription contract. To exercise your right of withdrawal, you must inform us by a clear statement (e.g., by email to support@catchevo.ai). You may use the model withdrawal form in Section 14.5, but it is not obligatory.

14.2 Waiver of Withdrawal Right for Digital Content

By starting to use the subscription service immediately after purchase and before the expiration of the withdrawal period, you expressly consent to the immediate commencement of the service and acknowledge that you will lose your right of withdrawal once the service has been fully performed. If you begin using the service during the withdrawal period but later exercise your right of withdrawal, you may be required to pay an amount proportionate to what has been provided until you communicated your withdrawal, in comparison with the full coverage of the contract.

14.3 Netherlands-Specific Rights

For users in the Netherlands, in addition to the rights described above, you are entitled to cancel your subscription using the same method through which you subscribed. We provide cancellation functionality through the Apple App Store or Google Play Store subscription management settings. Under Dutch consumer law, you also have the right to receive clear information about the total price, including any taxes and fees, before completing a purchase.

14.4 UK Consumer Rights Act 2015

For users in the United Kingdom, the digital content provided through the App is subject to the Consumer Rights Act 2015. This means the digital content must be of satisfactory quality, fit for a particular purpose, and as described. If the digital content does not meet these standards, you may be entitled to a repair, replacement, or refund as provided by law. These statutory rights are not affected by any other provisions of these Terms.

14.5 Model Withdrawal Form

15. Governing Law and Jurisdiction

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles, except where mandatory local consumer protection laws apply. For users in the United Kingdom, nothing in these Terms affects your rights under applicable UK consumer legislation. For users in the EU or Netherlands, nothing in these Terms removes or limits rights provided by EU consumer law or Dutch law.

15.2 Jurisdiction

Subject to the Arbitration Agreement in Section 16 and to mandatory consumer protection provisions applicable in the EU, UK, and Netherlands, you agree that any legal action or proceeding arising out of or related to these Terms or the App shall be brought in the federal or state courts located in New York County, New York.

15.3 International Users

The App is available to users in the United States, United Kingdom, and Netherlands. We acknowledge that users accessing the App from these jurisdictions are subject to the laws of their respective countries, and we comply with applicable legal requirements in each market we operate in. If you access the App from a country in which the App is not officially made available, you do so at your own initiative and are responsible for compliance with local laws.

16. Dispute Resolution and Arbitration

16.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us at legal@catchevo.ai to attempt to resolve the dispute informally. We will attempt to resolve the dispute by contacting you via email within a reasonable time. If a dispute is not resolved within sixty (60) days after submission, you or we may initiate arbitration.

16.2 Binding Arbitration (United States Users)

This Section 16.2 applies to users in the United States only. If informal resolution fails, you agree that any dispute, claim, or controversy arising out of or relating to these Terms or the App shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court. The arbitration will be conducted by a single neutral arbitrator. The arbitrator's decision will be final and binding. The arbitration will take place in New York County, New York, or another mutually agreed location.

16.3 Class Action Waiver (United States Users)

YOU AND SHOPPING CART HOLDINGS, INC. AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. This class action waiver applies to users in the United States only.

16.4 Opt-Out

You may opt out of the arbitration agreement by sending written notice to us at legal@catchevo.ai within thirty (30) days of first accepting these Terms. The opt-out notice must include your name, address, email address, and a clear statement that you wish to opt out.

16.5 EU, UK, and Netherlands Users

The arbitration agreement and class action waiver in Sections 16.2 and 16.3 do not apply to users who are consumers residing in the European Union, United Kingdom, European Economic Area, or Netherlands. Such users may bring claims in the courts of their country of residence and are entitled to the benefit of any mandatory consumer protection provisions of applicable law. EU consumers may also use the European Commission's Online Dispute Resolution platform (https://ec.europa.eu/consumers/odr).

16.6 Exceptions

Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

17. Apple App Store and Google Play Store Terms

17.1 Apple App Store (iOS Users)

If you downloaded the App from the Apple App Store, the following additional terms apply:

• Third-Party Beneficiary: Apple, Inc. and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.
• Scope of Licence: The licence granted is limited to a non-transferable licence to use the App on Apple-branded products you own or control, as permitted by Apple Media Services Terms and Conditions.
• Maintenance and Support: Shopping Cart Holdings, Inc., not Apple, is solely responsible for providing maintenance and support services.
• Warranty: Shopping Cart Holdings, Inc., not Apple, is responsible for product warranties to the extent not effectively disclaimed.
• Product Claims: Shopping Cart Holdings, Inc., not Apple, is responsible for addressing product liability claims, regulatory compliance claims, and consumer protection claims relating to the App.

17.2 Google Play Store (Android Users)

If you downloaded the App from the Google Play Store, Google is not a party to these Terms. Google has no obligation to provide maintenance or support for the App. These Terms are between you and Shopping Cart Holdings, Inc. only.

18. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our Website and in the App, updating the "Last Updated" date at the top of these Terms, and sending a notification through the App or by email.

Your continued use of the App after the effective date of the revised Terms constitutes your acceptance of the changes. If you do not agree to the modified Terms, you must stop using the App and delete your account.

19. Miscellaneous Provisions

19.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shopping Cart Holdings, Inc. regarding the App and supersede all prior or contemporaneous communications and proposals.

19.2 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.

19.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision.

19.4 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may freely assign these Terms without restriction.

19.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, network infrastructure failures, or strikes.

20. Contact Information